Data Security and BPO Industry

Data security is an ever present concern in the BPO industry. The nature of the industry involves continuous exchange of confidential information with offshore parties. Such information includes, but isn’t limited to, financial, medical and personal information. Furthermore, there are questions about how the data is collected, stored and utilized.

Such concerns are embodied by security and privacy regulations like PCI, HIPAA, GLBA, SOX and others. As a result, organizations are mandated to enforce strict data security regulations on their outsourcing partners.

Successful implementation of data security controls offers competitive advantage to the business and the BPO. On the other hand, failing to do so makes them liable for data breaches by their outsourcing partner.

How Can Panacea Help?

We, at Panacea InfoSec, bring vast experience and technical expertise in designing and implementing ISMS in the BPO and IT/ITES industry. Additionally, we provide consultation on PCI, HIPAA, ISO standards compliance. Lastly, we understand the unique challenges faced by companies and their outsourcing partners. Our services ensure that you stay compliant and your customers secure.